Got questions? Want to discuss an issue in real-time? Then join us on Zulip Chat.
Most of our project discussion take place on these chat channels, usually during European and American daytime. To ask a question, create a new topic in the jbpm stream and ask your question there. Please give time for people to reply later, as people aren’t always in the same timezone or might be working on something else. Please don’t send private messages to people (and follow the other guidelines below)!
Join us at https://kie.zulipchat.com/
There are various channels you will join by default, to interact with the jBPM, Kogito, Drools and Optaplanner communities. Feel free to ask questions there. There are additional channels that you could join if you would like to contribute and take part of the development discussoins as well.
Answers can take a while. Wait at least a few hours. If no one answers, then they are busy or AFK. Try the forum instead.
Don’t send private messages to anyone, use only the public channels. Private support is reserved for Red Hat customers only.
No need to waste time by asking "Can I ask a question?". Just ask your question immediately.
If you’ve found a bug, please open a ticket in our issue tracker with a reproducer:
Red Hat offers support for Red Hat Process Automation Manager, the enterprise version of jBPM. For a fast and detailed answer, open a support case with Red Hat.
Red Hat sponsors this open source project by employing its core developers. They have a dedicated QA and support team around the enterprise version of this project.